Our Clinic Policies

Leashes and Pet Carriers

It is required that all dogs entering the clinic be on a leash and be properly controlled. It is also a requirement that cats be on a leash or in a carrier. Please let us know if you require any assistance with your pet.

Appointments

Appointments are required but every effort will be made to accommodate emergencies during business hours.

Procedure Pre-requisites

Pets undergoing procedures or surgery must have evidence of a current Rabies and Distemper Vaccine.  Canine patients must have documentation of a current Heartworm test. An examination at Countryside Animal Clinic is required before any procedure or surgery can be scheduled.

Payment for Services

Payment is required at the time of service. We accept cash, Visa, Mastercard, and Discover cards.

Reminder Cards

Once you have established care with Countryside Animal Clinic, as a service to you, we will mail reminder cards to remind you of upcoming vaccines or preventative health care that is due. Because we cannot ensure that these cards will reach you each and every time, please keep a record of the due dates of your pet’s vaccines.

Address Changes

So that we can keep your records current and ensure that your reminder cards reach you, please advise us of any address or phone changes since your last visit.